See you in Paris!

October 5-7, 2015

CUCCC 2015 will be held at Paris Las Vegas hotel.

We'll have an exciting new lineup of great speakers and presentations.

Why attend Credit Union Call Center?

"I really enjoyed the 2014 CU Call Center Conference. The diverse group of speakers were entertaining and informative while hitting on a wide variety of relevant topics. The sponsors were friendly and engaging. While the speakers and sponsors were great, the opportunity to network with such a large number of our credit union peers was invaluable. It is always great to meet others who are going through the same challenges and to be able to share experiences and lessons learned along the way. It is particularly nice to be able to continue utilizing that network throughout the year. This was my third time attending this conference, and I’m looking forward to the fourth. Thank you for putting together this terrific event."  

Josh Kelly
SVP - Contact Center
State Employees' Credit Union


“The conference is a fantastic way to network with other professionals in the credit union call center industry to learn valuable leadership skills and best practices. This is a unique opportunity to gain best practice insights from colleagues in similar positions who have been in the industry longer than myself. I also enjoy the conversations I have with young professionals who are seeking ways to be successful. Anyone who attends comes out with something they can take back and apply!”

Julie Schippers
Manager, Member Contact Center
Altra Federal Credit Union


Challenging and under pressure, the call center is where the action is at your credit union. You field communications from your members and need to solve their issues, problems and questions fast and accurately.

In addition, you need  to know about the technology your credit union uses to reach members. You’re also selling products and services AND you are on the front lines in the fight against fraud.

We know what you’re up against because we work in credit union land, just like you. We understand the credit union mission and philosophy. We speak your language.

Credit Union Call Center Conference 2015 will bring you new strategies and methods to help you make your call center the best it can be when it comes to serving your members.