“This past year's CU Call Center Conference was the best yet! I was able to take away a number of practical action steps that not only will improve the call center I work in but also my Credit Union as a whole. I also enjoyed meeting call center managers from all over the country and gained insight to best practices from those who are transitioning there call centers from merely answering calls to becoming full service digital branches. I am excited about our specific role in the CU industry and look forward to next year’s conference.”

Brett Beckham
Inside Sales Manager, Leaders Credit Union